Accessing the EAP

How to contact MCL Medics to set up an appointment, how to access the EAP Welcome page and how to get started with the App.

Accessing the service

To register for an appointment, you will need to contact MCL Medics via their email address or phone number 0808 196 1441.  They will then arrange a short 20-minute phone call with you to discuss your requirements/needs (within two working days of you getting in contact with them) and schedule your counselling which will be within 7 days from your initial call if this is convenient for you.

Please note that in your initial contact with MCL Medics you will be asked to confirm the following information:

  • Your first name and surname
  • Contact telephone number
  • Contact email
  • Reason for the call (your presenting issue)
  • Your employer (i.e. University of Edinburgh)

MCL Medics welcome page

For more information about MCL Medics, including how to get started with the App please see

This page is password protected the first time you activate it.  The Password is: WelcomeUOED